No shop appointments. No shuttling vehicles. No chasing four different vendors for one invoice. Here is exactly what happens when your fleet needs work.
Book in the portal, call 24/7 dispatch, or let a telematics fault code open the job automatically.
The nearest ASE Master Tech certified for that vehicle class and system is dispatched.
Yard, terminal, DC, job site or roadside — with a live ETA shared with your driver.
Photos, parts, labour and warranty logged per VIN. One consolidated monthly invoice.
Whichever route you use, the job lands in the same queue with the same SLA.
Matching is not “whoever is closest.” It is closest and qualified and equipped for that exact job.
What happens between the tech arriving and your invoice being issued.
Your dispatcher and driver both get a tracked ETA. No “sometime this afternoon.”
The tech documents the vehicle condition with photos before touching anything.
Anything outside the agreed scope is quoted and routed to your approver in the portal.
Parts sourced at fleet cost. 82% of roadside jobs are closed without a tow.
Photos, torque specs, parts numbers and technician signature written to the VIN record.
All work, all states, all locations — consolidated monthly and split by cost centre.
No setup fee, and no contract for the first 90 days.
Upload a CSV or VIN list — or connect telematics and we pull it automatically.
We map your existing PM schedule so nothing resets or gets double-booked.
Set spending thresholds and who signs off at each location or cost centre.
Dispatch your first job the same day. Your account manager stays on it for 30 days.
Most fleets pilot FleetSquad at a single yard or terminal, then roll it nationwide once the downtime numbers land.
